Shipping Policy

At Ride Fashion Gear, we’re committed to getting your premium motorcycle gear to you quickly and ensuring complete satisfaction with every purchase. Below you’ll find all the details about our shipping options and hassle-free return process.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays) from our facility in San Francisco, CA.

Shipping Options

We offer two convenient shipping methods to meet your needs:

Note: We currently cannot ship to certain Asian countries and remote locations. Please check during checkout if your address is eligible for delivery.

International Shipping

We ship worldwide (with some exceptions) and handle all customs documentation. International customers are responsible for any applicable duties, taxes, or fees imposed by their country.

Returns & Exchanges

We stand behind our premium motorcycle apparel and accessories. If your gear doesn’t meet your expectations, our straightforward returns process ensures you get exactly what you need.

Eligibility for Returns & Exchanges

To qualify for a return or exchange:

• Items must be unused and in original condition with all tags attached
• Returns must be initiated within 15 days of delivery
• Proof of purchase (order number) is required

How to Initiate a Return or Exchange

Follow these simple steps:

1. Contact Us: Email [email protected] with your return request using the template below
2. Wait for Authorization: Our gear specialists will respond within 2 business days with return instructions
3. Package Securely: Include all original packaging and a copy of your invoice
4. Ship Your Return: Send to our California facility using a trackable method (address below)

Return Shipping Options

Customers are responsible for return shipping costs unless the item is defective or incorrect:

• US Customers: $8.95 return label available upon request
• International: We recommend using your local postal service with tracking

Refund Processing

Once we receive and inspect your return:

• Timing: Refunds process within 3-5 business days
• Method: Funds return to your original payment method (Visa/MasterCard/JCB/PayPal)
• Credit Card: Allow 5-10 business days for bank processing
• PayPal: Typically reflects within 24 hours

Exchange Process

For size exchanges or different products:

• Follow standard return procedures
• Include a note specifying your desired replacement item
• We’ll ship your new item once the return is received (additional charges may apply)

Note: International customers may need to pay additional duties for exchanged items.

Return Request Email Template

Copy and paste this template into your email:

Return Shipping Address

All returns should be sent to:

For urgent inquiries, include “URGENT” in your email subject line. Our gear experts are committed to resolving all return requests within 48 hours.

Ride safe, ride stylish – The Ride Fashion Gear Team